So I called HWH, the manufacturer of the jacks. Talked to Ashley, who promptly sent out a new pair. Ron went way above and beyond the call of duty when he put them on.
Then, in May 2007 we were parked on the outer banks of North Carolina, experiencing a terrific storm. During some of the strongest winds, I heard a tremendous boom, and found out that BOTH springs on the front right had broken. Once again Ashley sent out a new pair.
So, imagine my surprise when last Saturday, I was sitting in the shade a few feet from my motorhome and heard a huge boom. Oh, no, I thought, I've heard that sound before. Looking under the rig, sure enough, I found a spring on the left front jack was in two pieces.
Really. That's four springs in a year and a half. And this pair of springs are the ones I received in March 07.I've always heard good things about HWH, who of course would be good because they're in Iowa, my home state. Is this just a bizarre happening, or do we have a really bad batch of springs? Or is there an issue with the motorhome or the jacks which is causing this? I'm expecting a call from an HWH technician to investigate.
Ashley, as it turns out, rememberd me, and was quite taken aback at the news of my most recent breakage. Even before I could utter the words, "I don't think I should have to pay for replacement", she was saying she'd ship them out under warranty. So the new springs are on the way, and I've got an appointment with an RV place to install said springs.
So, I'm wondering - have any of you ever had a spring break? Have you ever heard of anyone having a spring break? The is very odd, I can't believe I'm the only one with this problem. I'd like to hear from you.
