Friday, May 2, 2008

MORE Refrigerator Woes

I say MORE because this isn't the first refrigerator in my motorhome. The first one died after 3 years and 5 months. This one, which was purchased new, has lasted now 11 months. Yes, so it's still under the first year's warranty. I guess that'd be the good news.

I first noticed that the light wasn't on when I opened the door, and my little brain took the first explanation it found. Oh, the bulb must have burned out. It wasn't until two days later I figured out that it wasn't working! At all!! It is very quiet here, and I realized on Sunday that I couldn't hear the burner ignite. It's not very loud, but I hear it. Not today, though. None of the buttons on the front panel would work. I couldn't even turn it off. Rats.

I'm in Show Low, AZ, which actually has two RV repair facilities. I called American RV, which I must say was very prompt in it's dealing with me. And they did come out the very same day. However, they had the wrong board. So they had to order the correct board, they call it an eyebrow board. It is in the module with the buttons on the front of the unit.

I, of course had to pay through the nose for next day shipment, and the repairman installed the new board on Wednesday. Carol Berry offered her freezer for a few things, and loaned me a big ice chest for the stuff out of the refrigerator, so I managed to get by. Thanks, Carol!

I'm not happy with Norcold, though. Their units should last longer than this. I must admit the words "piece of crap" floated though my brain when I think of the quality I've seen. Norcold, are you listening? Do you care? Huh, didn't think so.

1 comment:

Barbara and Ron said...

Oh, no! I don't like to hear that. You're right - what a piece of crap! I knew we should have gotten a Dometic.